Just ask Tom,
your friendly IT guy.
I have 20+ years of IT experience. I've built my own computers, set up dozens of home networks, recovered data, and supported thousands of coworkers worldwide during my professional career in IT support and data center management. Now I'm here to help my neighbors and community.
Here's how I can help.
My goal is to help you confidently store and secure your files, get online easily, and make the most of the hardware and software you already have. I can also help you decide what computer and devices to buy (not what is necessarily being sold to you).
Take a look at all of my consultation offerings below.
FILE STORAGE & BACKUP ADVICE
We will discuss the amount and type of files you want to store and backup, and then assess the available storage space you currently have, and if additional services are required.
REMOTE SETUP & TROUBLESHOOTING
Are you working or learning from home? Let me help you make the best of your setup and resolve any repairable connection issues that you might be experiencing.
WI-FI & INTERNET
We will discuss your current service issues to determine whether your hardware and/or provider is sufficient. We might also perform a check for any overlapping WiFi signals.
HOME & GUEST NETWORK SETUP
Keep your network secure. Learn how to change your default password and add a unique connection point and appropriate filters for guests or other housemates.
DEVICE NEEDS ANALYSIS
Before you buy that new phone, computer, accessory or service, let's discuss what it is you actually need. I can help you navigate all of the options to save time and money.
MAKE THE MOST OF OFFICE 365
Set up email, enable family calendars and OneNote, backup and access your files using OneDrive, download Microsoft Office apps, and enable security updates on your PC and phone.
After a Microsoft update I had a bunch of issues with my laptop. Tom helped me fix my touchscreen driver and install my Office apps.
Bloomfield Township, MI